Delivery and Exchange Policy

Delivery:

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1. Delivery times:

   • Delivery times will be informed during the purchase process, depending on product availability and the destination of the order.

   • We will do our best to ensure delivery within a reasonable time after payment has been confirmed.

2. Shipping Options:

   • We offer different shipping options, with varying deadlines and costs, to meet customer needs. Available options will be presented during checkout.

3. Order Tracking:

   • Customers will receive a tracking number once their order has been dispatched, allowing them to track the delivery status.

4. Safe Delivery:

   • All products will be properly packaged to minimize the risk of damage during transport.

Exchanges:

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1. Exchanges:

   • We accept exchanges of products for different sizes or similar items, subject to stock availability. Customers must contact us to arrange the exchange.

2. Exchange Process:

   • Customers should contact us through our customer service department for specific instructions on the exchange process.

3. Reimbursement:

   • If a product is not available for exchange, we offer a refund option. The amount refunded will be the price of the returned product, excluding any shipping costs.

4. Damaged or Defective Products:

   • If a product arrives damaged or is faulty, customers must contact us immediately to arrange an exchange or refund.

This Delivery and Exchange Policy is subject to change without prior notice. We recommend that customers regularly review this policy to stay informed of any updates or changes.